Privacy Policy

At Nutrafresh.ca, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide us, in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect the following personal information from you when you place an order on our website or contact us:

• Name
• Address
• Telephone number
• Email address
• Payment information, including credit card details (optional)

2. Purpose of Collecting Personal Information

The information we collect is used for the following purposes:

• To process and fulfill your orders
• To communicate with you about your order status, delivery, or any issues that may arise
• To store your information for reordering convenience
• To handle payments securely (all credit card transactions are encrypted)
• To provide customer service and support

We collect, use, and store only the personal information that is necessary for these purposes.

3. Consent

By providing us with your personal information, you consent to our collection, use, and disclosure of that information in accordance with this Privacy Policy. You have the right to withdraw your consent at any time by contacting us at the email or phone number provided below.

4. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties, except as required by law or as necessary to process payments and deliver your order (e.g., sharing your address with a delivery service).

5. Security of Personal Information

We take the security of your personal information seriously. We use industry-standard encryption to protect your payment information and ensure that your personal information is stored securely. Access to personal information is restricted to authorized personnel only.

6. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request to access, update, or delete your personal information at any time.

7. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information and request corrections if it is inaccurate or incomplete
• Withdraw your consent for the collection and use of your information
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect as soon as it is published.

9. Contact Information

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

Email: admin@nutrafresh.ca