Refund Policy

At Nutrafresh.ca, your satisfaction is our top priority. We aim to provide high-quality products, and we stand by the service we offer. If for any reason you are not satisfied with your order, we are happy to offer a refund or bonus credit for your next purchase.

1. Unsatisfactory Products

If any products are delivered in unsatisfactory condition, please return the items to the pickup site. You may choose one of the following options:

• Receive a replacement for the item(s)
• Receive a refund for the item(s)
• Receive a bonus credit for the value of the item(s), which will be applied to your next order

2. Simple, No-Questions-Asked Refunds

We believe in hassle-free customer service. If you are unsatisfied with your purchase for any reason, we will refund your money without question. Alternatively, if you prefer, we will add a bonus credit to your account for future orders.

3. How to Request a Refund or Report an Issue

To report any issues with your order, simply use our [Contact Us](link to contact form) form or reach out via email/phone. We will promptly address your concerns.

4. Payment Policy

Please note that all submitted orders must be paid for. Refunds are available upon request based on the conditions outlined above, and bonus credits are offered as a customer-friendly alternative.