Terms of Service

Welcome to Nutrafresh.ca! By placing an order with us, you agree to the following terms and conditions. Please read them carefully before completing your purchase.

1. Legally Enforceable Agreement

Each order you place on Nutrafresh.ca constitutes a legally binding contract. By submitting an order, you agree to pay for the products you select. You are obligated to make payment for your order upon delivery.

2. Inspection and Packing

We take great care to inspect and pack all orders to ensure the highest quality and freshness. In the unlikely event that products are damaged during packing or delivery, we will provide a store credit or replacement upon return of the damaged items. Please contact us as soon as possible if you encounter any issues with your order.

3. Product Quality

Our goal is to provide you with the best quality produce and products. We work with local farmers who adhere to high standards, delivering market-grade products. However, due to the nature of organic farming practices, our producers do not use pesticides or herbicides. As a result, fruits and vegetables may have natural imperfections, which do not affect their quality or freshness.

4. Refunds and Credits

Please refer to our [Refund Policy](link to refund policy) for information regarding refunds, credits, and product returns.

5. Delivery Responsibility

It is the customer’s responsibility to provide accurate delivery information and to ensure someone is available to receive the order. Nutrafresh is not responsible for perishable products left unattended if no one is available to receive the delivery. However, we will do our best to accommodate any issues and resolve them promptly.

6. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. Any updates will be posted on this page, and continued use of the website following changes will indicate your acceptance of the new terms.

7. Contact Us

If you have any questions or concerns regarding these Terms of Service, feel free to reach out to us via our [Contact Us] page.